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Apr 10, 2017 3:27 PM

United Airlines releases statement after passenger was forcefully dragged off flight


CHICAGO, Ill. — The CEO of United Airlines has released a statement following an incident in which a passenger was dragged from one of their planes at Chicago's O'Hare International Airport.

Sunday evening, a video was uploaded to Facebook which captured the forced removal of a man on an overbooked United Airlines flight.

READ: Viral video shows man being dragged off of overbooked United Airlines flight

United has said that the incident came after the flight to Louisville, Kentucky, was overbooked and airline officials asked for volunteers to get off the plane. When none of them did, the airline told four passengers who were selected at random that they had to get off the plane. Three of them did but the fourth refused. United called the airport police, who came aboard the plane and dragged him away.

“This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation," said Oscar Munoz, CEO of United Airlines.

The Associated Press also reported that one of the police officers involved in dragging the man off the plane has been placed on leave.

The Chicago aviation department said in a brief statement Monday it did not condone the aviation security officers' actions Sunday night.

The statement did not release the officer's name and it was not immediately clear which of the three men seen in the now-widely seen video taken by another passenger which one was placed on leave.

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