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Oct 30, 2015 2:44 PM

NH1 News Investigates Photos Overexposed: Thousands of CVS customers' personal information breached


CONCORD – Pharmacy and convenience store giant CVS has become the latest victim of a major computer system hack.

Hackers have broken into the CVS photo shop, exposing thousands of customers’ photos to the public.

CVS will not disclose the specific amount of people affected, but said that customers who put information on the CVS website are at risk of having their personal identification stolen.

Jenna McNutt, an NH1 reporter, used the CVS Photo website more than a year ago and has just now received an email saying her information could have fallen into the wrong hands.

“I was like, oh my gosh, what else did I put in there?” McNutt said.

That email from CVS to McNutt saying in part that people who used the website CVSPhoto.com were potentially impacted, that it’s run by a third-part vendor, PNI Media, and that there was an illegal intrusion that took place back in July.

“I wanted answers,” McNutt said. “I wanted to figure out why, who would hack into a photo account on CVS, you know? It just really didn't make sense to me.”

A CVS spokesman would only refer us back to the email McNutt and other customers received.

McNutt, like so many other people these days do not use the CVS Photo service anymore, but rather rely on their smart phone for pictures.

“Definitely serves as a lesson to others,” McNutt said. “Just be aware of what you're putting on the Internet."

The email from CVS says they’re trying to get the site up and running and they’re aiming to have it operational again sometime this fall.

The company says it has also set up a call center for anyone with questions at 888-829-6551.


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