May 13, 2015 2:07 PM
NH getting $324K in phone settlement from Verizon and Sprint
The Associated Press
CONCORD (AP) — Federal regulators say New Hampshire is getting over $324,000 from Verizon Wireless and Sprint in a settlement of charges that the mobile giants allowed phony charges on their customers' monthly bills so they could keep a cut of the profit.
The two mobile providers had partnered with third-party vendors that sell premium text messaging services, such as daily horoscopes, trivia and sports scores. But consumers who hadn't signed up for the services were being billed anyway, typically about $9.99 a month, according to the Federal Communications Commission.
Regulators launched an investigation after receiving numerous complaints that the carriers had refused to refund the charges.
Both companies said Tuesday they had stopped allowing premium text messaging before the investigation began.
Nationally, Verizon Wireless will pay $90 million and Sprint $68 million.