NECMF

Aug 28, 2016 3:55 PM

Nashua car dealership is investigated by AG's office after 50 complaints

NH1.com

NASHUA - The Attorney General's Office is investigating Dusty Old Cars, after about 50 complaints have been made against the business since it opened five years ago.

The Telegraph reported that the complaints have increased in the last year and a half, with 43 complaints filed since March 2015. Seven of those complaints have been resolved. The other 36 remain open and are part of the investigation.

“We’ve talked to a lot of people,” said James Boffetti, senior assistant attorney general and chief of the consumer complaint bureau. “It’s an active investigation.”

Complaints made with the New Hampshire Better Business Bureau range from cars not being as advertised to customers being unable to get refunds. A frequent complaint is that Dusty Old Cars does unnecessary repair work on cars consigned with the company, leaving people who sell their cars through Dusty Old Cars with little or nothing to show for the sale. The New Hampshire BBB gives the company an F rating.

Stephan Condodemetraky, the owner, said that he is aware of the complaints filed and that his company has “cooperated in every way with the attorney general’s investigation.”

The business started five years ago in Derry and has since expanded into a 125,000-square-foot facility on Airport Road, he said. Condodemetraky said the complaints represent less than 1 percent of all transactions the company has conducted.

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