Mar 17, 2017 10:37 AM
Citizens Bank problem leaves some customers without their paychecks
Citizens Bank is experiencing transaction delays affecting customer accounts.
The company acknowledged the problem on its social media accounts around 9:30 a.m. Friday calling it a "vendor processing issue."
1/2: Customers are seeing a delay in transactions posting to their accounts, due to a vendor processing issue.— Citizens Bank (@CitizensBank) March 17, 2017
The delays mean customers with direct deposit may not have received their money. The company did not say when it expected the problem to be fixed but asked customers for patience while they worked to fix the problem.
2/2: This issue is affecting multiple financial institutions. We appreciate the patience of our customers as we work to resolve this issue.— Citizens Bank (@CitizensBank) March 17, 2017
A phone call to Citizens was not immediately returned Friday morning. NH1 News will update this story as more information becomes available.