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Hero Care mobile app available for military families

Nov 10, 2016 11:42 AM

American Red Cross launches mobile app for military families in NH


The American Red Cross has released a free mobile app designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

The app is called the Hero Care mobile application.

“When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families” said Adam Burritt, Service to Armed Forces Director for the American Red Cross in New Hampshire and Vermont. The Hero Care App will connect you vital services and guide you to valuable resources that will help alleviate stress during emergencies and provide important information right at your fingertips.”

The app allows users to request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid.

For family members, it allows them to securely access information about their service member in the case of an emergency, including updated information as they move or change duty assignments.

It also allows users to access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses.

Users can also access local third-party resources and information provided such as Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others.

The app also can help people locate information on government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

The content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care App is available to download in app stores, by texting ‘GETHEROCARE’ to 90999 or by clicking on http://3cu.be/sharehc .

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